Employment Opportunities

Pay Rate: $16/hr – $20/hr DOQ; Excellent fringe benefits
Terms of Employment: Full time (40 hours/week)
Date Available: Immediately

The Rosenberg Library in Galveston, Texas seeks a motivated, detail-oriented individual with excellent customer service skills and a passion for serving the community. Ideal candidate is able to troubleshoot and run a variety of technologies. The Library Assistant I or II job is a full-time (40/hours per week) position requiring evening and weekend hours. The hiring pay rate ranges from $16/hr – $20/hr depending on qualifications. Benefits include vacation, sick time, and paid holidays.

Job Description:

abbreviated (full job description and essential functions available upon request)

Customer service responsibilities:

• Monitors patron usage, enforcing Lab rules, and serving as Helpdesk attendant for internet or Computer Lab software related questions, both in the Lab and by phone calls.
• Assists patrons with reference questions and Internet/database searches, and the use of office and Internet browser software. Politely but firmly enforces computer lab policies. Promptly handles telephone queries.

Computer lab responsibilities:

• Maintains and cleans all computers and related equipment.
• Troubleshoots and immediately reports any malfunctioning Computer Lab equipment to the Library Help Desk.
• Actively monitors computer lab systems to ensure that computers, monitors, printers and other equipment are functioning properly. Immediately reports and documents problems with equipment or network functionality including Internet access and speed.
• Promptly performs daily, weekly and monthly preventive maintenance on all computer workstations and printers as specified by supervisors. Ensures that the computer lab opens and closes on time.
• Maintains adequate inventories of supplies including toner, paper, and computer cleaning products. Promptly submits supply requests to the supervisor. Ensures that computer lab printers have adequate levels of paper and toner.

Additional responsibilities:

• Collects and records Computer Lab printing fees. Records all financial transactions promptly and accurately. Strictly follows all cash handling procedures to ensure good documentation and accurate and complete deposits.
• Maintains accurate and up-to-date records of Computer Lab literature.
• Carefully monitors mezzanine floor to ensure public safety, proper use of computer equipment and to prevent vandalism and or theft of library equipment. Promptly reports problems to supervisors and in emergency situations immediately contacts supervisors, the Operations Department or Police, or Fire Department.
• Performs other duties as requested by management.

Minimum Qualifications:

• Graduation from an accredited high school or equivalent, plus one (1) year of experience in general clerical/secretarial experience.
• Any combination of education and/or work experience may substitute for minimum qualifications.

Preferred Qualifications:

• Bilingual (Spanish)
• Experience working with Windows based computers and software.
• Working knowledge of Internet search skills.

About Galveston Island

Imagine riding your bike or walking to work! Short commutes along the seawall and through beautiful historic neighborhoods are just one advantage of life on Galveston Island. A small city of about 50,000 residents, Galveston has all the amenities of a big city without the traffic. Galvestonians enjoy access to world-class healthcare, cultural institutions, education, and outdoor recreation in a historic seaside setting. You won’t have to leave the island, but if you do, Houston is less than an hour’s drive away. Learn more about island life at https://www.galveston.com/.

Rosenberg Library does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual’s status in any group or class protected by applicable federal, state or local law. Rosenberg Library encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

How to Apply:

Please submit the following:

1. Job application
2. Resume
3. Cover letter