Frequently Asked Questions
Fines and Fees | Renewals | How to Renew Online | Holds | Ask a Librarian
Circulation and Library Card Information
How to Apply for a Library Card
Library cards are issued by the Circulation Department on the 1st floor at no cost. There is a $2.00 fee to replace a library card. The following is needed to obtain a library card:
- Present valid state issued identification/driver’s license, passport, etc.
- Proof of residency within 60 days (utility bill, lease, etc.)
Temporary Cards can be issued if there is no co-signer for anyone under 18 years of age, no proof of residency, applicant is a “Winter Texan”, or is currently staying at a local housing or medical facility.
Check out limits per Library Card Type
- Adult Library Card: total of 30 items
- Young Adults Library Card: total of 15 items
- Children Library Card: total of 15 items
- Temporary Card: total of 2 items
TexShare Library Card
Rosenberg Library patrons are also eligible to apply for a TexShare Library Card. A TexShare Library Card grants the cardholder borrowing privileges at all 400+ TexShare libraries across the state of Texas. TexShare Cards are issued for a twelve (12) month lending period. To qualify, applicants must meet the following criteria*:
- Be a member of the Rosenberg Library for at least six (6) months
- Be in good standing with the Rosenberg Library
*TexShare eligibility varies from library to library. Contact your local library to find out how to qualify.
How long can items be checked out?
DVDs and New Books, designated by the “14-day loan” sticker, may be borrowed for two (2) weeks. All other materials may be borrowed for three (3) weeks. Interlibrary Loan items may vary, click here for more information.
Books should be returned to the library from which they were borrowed if possible, but any library in the Galveston County Library System will accept books from the other county libraries. Books may also be returned to either of the Library’s drop boxes located at the Library (inside the main hall near the Circulation Desk and on the north side of the building) or at Moody Methodist Church on 53rd Street and Avenue U parking lot.
All items 90 days overdue must be returned to the Circulation Desk.
Teacher Extended Loans (T.E.L.)
All library materials, except for new books, may be borrowed for a period of nine (9) weeks. These items cannot be renewed. T.E.L. is a service extended primarily to local, Galveston school teachers. Applicants must show proof of their employment with a letter from the school.
Fines and Fees
Rosenberg Library patrons are responsible for returning materials to the Library on time. As a courtesy, the Library will send out an email and/or text notification(s) prior to the due date for patrons who have provided the Library with their email address and/or cell phone number. As a further courtesy, the Library will also send an overdue notice by regular mail to patrons when their materials are more than ten (10) days overdue.
New Books will accrue $0.25 per day overdue fine.
All other items will accrue $0.10 per day overdue fine.
Interlibrary Loan (ILL) items will accrue $1.00 per day overdue fine.
To replace a library card will cost a $2.00 replacement card fee.
The maximum fine for all items is $5.00 per item.
Patrons with fines of $5.00 or more will lose their borrowing privileges until overdue materials are returned and fines are paid.
Patrons who lose or damage books or other items will be charged a replacement cost plus a $5.00 processing fee.
Payments received by the Library for lost items will be refunded (less processing fees) for items found and returned within four (4) months of the original due date.
To avoid incurring fines, you can renew items in person at the Library, by calling us at (409) 763 – 8854 ext. 111, or through your online account.
Renewals are welcomed and can be done in person at the Library, by calling us at (409) 763 – 8854 ext. 111, or through your online account. Telephone renewal can be completed during regular Library hours: Monday through Thursday, 9:00 am to 9:00 pm, Friday through Saturday, 9:00 am to 6:00 pm.
Provided an item is not on hold, items can be renewed up to three (3) times. The following items cannot be renewed:
- Items with holds or are in high demand
- Items checked out on a Teacher Card
How to Renew Your Library Materials Online
To renew materials online, click on the Catalog link here and then follow the instructions below:
1. Click the “Log In” icon:
2. Enter your library card identification number (without spaces) and click the “Log In” button:
3. Click on the “Checkouts” tab to view the items you have borrowed from the library:
4. Check the box next to any item that you wish to renew (limitations apply). Then click the Renew button:
5. If the item is not renewable, a message to that effect will appear. Otherwise, you will be assigned a new due date for your renewed items:
That’s all there is to it!
The Rosenberg Library will notify the patron when an item they requested becomes available. Patrons can also choose to receive emails or text message notifications if they do not wish to be called. Patrons will have three (3) days to pick up the item(s) when notified.
If the item has an “on shelf” status at the time the patron places a hold, it will be available for pick up at the Circulation Desk on the 1st floor the next business day. Patrons will not be notified of items with an “on shelf” status when they are available for pick up.
Ask a Reference Librarian
Can’t get in to the Library, but still need help from a librarian?
Live Chat with a Librarian – Hours of service: Monday – Friday 10:00 am – 5:00 pm
You can now “chat” with a librarian in real time using our chat service by clicking the bubble below.
Phone the Library at (409) 763 – 8854 ext. 115 any time during regular library hours: Monday through Thursday, 9:00 am to 9:00 pm, Friday through Saturday, 9:00 am to 6:00 pm.
Send your reference questions via email to a reference librarian. Questions will be answered in the order in which they are received and as soon as possible (generally within three working days – Monday through Saturday). If we cannot quickly answer your question, we will let you know.
If you have a mail service set up on your computer, simply click the link above. From Hotmail, Yahoo, or similar Internet email program, copy and paste the address Reference@rosenberg-library.org into your email message “To” line, and type “Reference Question” in the subject line. Please include the following in your message:
1. Your first name
2. Your city and state of residence
3. Your question