Employment Opportunities

Position: Library Technician I
Pay Rate: $36,400 to $45,760 annually, DOQ
Terms of Employment: Full time – Non-exempt/Technical (40 hours/week)
Date Available: March 1, 2026

The Rosenberg Library in Galveston, Texas seeks a dedicated, customer service professional. The ideal candidate will be an organized, consistent, professional, detail oriented, safety-conscious, resource-minded individual that thrives on solving problems.

This position is responsible for providing quality customer service, maintaining order in the adult services areas, performing ILL duties, keeping accurate records for the department, and assisting with programs and computer lab.

Essential Functions

Customer service responsibilities:

• Provides accurate, customer-friendly reference and readers’ advisory service and prompt, friendly and knowledgeable assistance regarding the use of library equipment (desktop computers, photocopier, scanner, fax) and services to library patrons.
• Develops and maintains print and electronic self-instructional guides to library resources and services for patron use. Conducts formal and informal training sessions for library resources.
• Handles interlibrary loan requests – taking and placing requests, notifying patrons of arrival of requested materials, and returning all materials to lending libraries in a timely manner, assessing fees as needed.
• Accurately records and safely secures payments for book sales, photocopies, faxes and interlibrary loan fees.
• Fairly and courteously enforces library regulations. Promptly documents and reports problems to supervisor; in emergency situations alerts supervisor, Operations Department, Police or Fire Department.
• Monitors patron usage, enforcing Computer Lab rules, and serving as Helpdesk attendant for internet or Computer Lab software related questions, both in the Lab and by phone calls. Assists patrons with reference questions and Internet/database searches, and the use of office and Internet browser software.

Outreach and publicity responsibilities:

• Assists with programming, outreach and tours under the supervision of the departmental manager.
• Creates interesting promotional materials and library displays to increase public awareness of the Adult Services Department and Rosenberg Library services, collections, and programs. Helps promote community involvement in library programs and related activities using diverse media outlets.

Collections management responsibilities:

• Assists with weeding, deleting, and maintaining stacks.

Additional responsibilities:

• Maintains accurate reference desk statistics and assists with maintenance of reference supplies. Promptly provides statistical reports and supply orders to supervisor.
• Regularly maintains neat and orderly appearance of adult services public areas and displays.
• Assists with daily and weekly money counts and deposits.
• Assists as needed and completes special projects as assigned.

Minimum Qualifications:

• Graduation with an Associate degree from an accredited college or university, plus two (2) years of related work experience.
• Education and/or experience may substitute for the minimum qualification.
• May require a valid Texas Driver’s license.

Preferred Qualifications:

• Demonstrated working knowledge of personal computer equipment, digital devices, and standard Microsoft office software.
• Previous public library experience and experience with any standard library ILS and OPAC systems (preferably Apollo/Biblionix).
• Knowledge of books and authors.
• Familiarity with library classification.
• Bilingual in Spanish a plus.

Terms of Employment

Full time on site, including evenings and Saturdays. May include some offsite, outreach event attendance. The Rosenberg Library offers a comprehensive benefits package including health, dental, vision, and life insurance, an employer-sponsored 401(k), 12 vacation days (increases to 15 days after three years), 12 paid holidays, and 12 sick days per year.

Employment is contingent on passing a background check.

How to Apply

Please complete and submit the Rosenberg Library Employment Application form. A resume and cover letter are also required with your application.

APPLY

About The Rosenberg Library

The historic Rosenberg Library is the oldest public library in Texas in continuous operation. Governed by a board of trustees, the Rosenberg Library is a 501(c)(3) non-profit organization, which provides free public library service to all Galvestonians. The Library offers a comprehensive benefits package including health, dental, and life insurance, an employer-sponsored 401(k), 12 vacation days, 12 paid holidays, and 12 sick days per year.

The Rosenberg Library is an equal opportunity employer and encourages applications from people of color, women, people with disabilities, and LGBTQ+ applicants.

About Galveston Island

Imagine riding your bike or walking to work! Short commutes along the seawall and through beautiful historic neighborhoods are just one advantage of life on Galveston Island. A small city of about 55,000 residents, Galveston has all the amenities of a big city without the traffic. Galvestonians enjoy access to excellent healthcare, cultural institutions, education, and outdoor recreation in a historic seaside setting. You will not have to leave the island, but if you do, Houston is less than an hour’s drive away. Learn more about island life at https://www.galveston.com/.